This session is intended only for your team members who have directly involved WSIB claims management matters, such as Human Resources Managers. It is also suggested for staff who indirectly deal with WSIB issues, such as Payroll, Health & Safety, and Operations.

The information covered in this session includes:

• What you should have in place before your next accident

  • The immediate offer of modified work

  • The return-to-work tri-fold (In case of accidental break glass)

    • Instructions to: The worker, Their supervisor, The health care provider

  • Communications log

  • Inventory of modified work jobs

  • On-going communications

• How to complete a Form-7

• Managing the claim

  • Managing the worker

  • Managing Health Care

• How modified work saves you money

• The new experience rating system: The Rate Framework model

When a workplace accident occurs three parties have separate and distinct responsibilities: The WSIB, The Employer, and the Injured Worker.

The best way to avoid a claim going “sideways” is to educate your staff about their roles, responsibilities, and obligations when a workplace accident happens.

This session is intended for every employee and each session should only take 30 minutes to complete. Educate your team on WSIB and keep your company compliant and your workers accountable.

The theme of the presentation is We are doing this FOR You; Not TO You!

The topics covered include:

• Roles and Responsibilities of the WSIB

• Roles and Responsibilities of the Employer

• Roles and Responsibilities of the Injured Worker

  • Obligation to Report

  • Obligation to Participate in Modified work

    • That is within your restrictions

    • Will assist with work hardening

    • Will maintain your income, with no wage gaps

  • Obligation to seek healthcare at times that fit the needs of the company

• How the WSIB Protects the Injured Worker, BUT the worker does not have a golden ticket

• How Modified Work TRUMPS a Doctor’s Note saying you can stay off work

When I do this session I am looking for the angry worker who will yell and scream about how they will listen to the orders from their Doctor. I will remind them that they are free to do, but that it is unlikely they will receive a paycheque from either the WSIB or their Employer.

The WSIB utilized a RETROSPECTIVE experience rating model (NEER or CAD-7) for more than 30 years. In 2020, the PROSPECTIVE Rate Framework model was launched. While there are many advantages to this system is also fraught with downside risk.

This session includes:

• A comparison between NEER and RFM

  • NEER: most costly claim was a minor claim

    • Rebate/Surcharge system

  • RFM: most costly claim is a claim that requires payments into future years

    • Premium only

• NEER – a headache

• RFM – a nightmare

• How RFM works

  • How do premiums change over time

    • Drivers of premium rate increases

    • What can we do help our premiums decrease over time

• The benefits of prevention

• The benefits of claims management

• The benefits of cost relief

• Why my company should have access to a private health care network

• The downside risk

  • The 11-year claim

  • Cumulative risk

  • How what’s good about the program is bad for your company

This session is intended for Finance, Operations, Human Resources, Safety, and Payroll

The learning objective is to ensure all departments are working towards the same goal: prevention and claims management to prevent the operating cost of your business increase over time.